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Refund Policy

If in any case our customers need a refund for the product they ordered, we can be reached by email at cs@elegantdecors.co.uk. Our refund policy works by re-crediting the customer’s account with the amount they have paid us for the product. This refund takes place within twenty eight days from the day of cancelation of the order if the product condition is new. The product can be returned or exchanged for any reason that unsatisfies the customer.